InkVouch

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Marketplace Rules

last updated June 17, 2025

payment release & buyer approval

All funds are held in escrow by our payment provider until the buyer accepts delivery or an admin approves the work. If the buyer doesn't respond within 5 days of the provider marking an order “delivered”, we will auto‑release funds unless a dispute is opened. Providers agree not to ask buyers to release payment early; buyers agree to approve or request changes within the 5‑day window.

quality & professional conduct

Deliverables must match the description, file specs, and deadline agreed in the listing. Harassment, discrimination, spam, or posting false reviews results in immediate suspension. Providers must continue to meet InkVouch's standards to maintain posting rights in the marketplace.

dispute resolution

In the event the service you receive is not as described or other concerns, users should open a dispute directly in the order thread within 48 hours of delivery. Both parties then have 72 hours to propose a resolution or add evidence. If no agreement is reached, InkVouch admins will issue a binding decision based on our policies, quality standards, and any proof submitted.

keep every deal on‑platform

Inviting, soliciting, or accepting off‑platform payment or communication for any current or future work from clients who originated on InkVouch is prohibited. Our commissions fund payment protection, dispute help, and platform improvements; going around the system deprives everyone of those safeguards. First offense will result in a written warning plus any fees or commissions we would have earned Second offense will result in permanent removal.

fees, chargebacks & penalties

InkVouch's 20% commission on every transaction is automatically deducted at payout. Providers are contractually responsible for any chargebacks or payment reversals that stem from poor service, non‑delivery, or fraud. In the case of chargeback or fraud-investigation, the guilty party is subject to a fee of $25 per incident. InkVouch may withhold or debit current and future payouts to recoup the disputed amount, bank/card fees, and related administrative costs.

intellectual‑property & confidentiality

Providers grant the buyer a worldwide, royalty‑free license to use delivered work upon final payment, unless the listing states otherwise. All parties agree to keep proprietary or personal data learned through the project confidential.

anti‑fraud policy

Filing baseless chargebacks, refusing payment after accepting deliverables, repeatedly demanding work beyond the agreed scope to avoid paying, creating multiple accounts to evade prior disputes, or any other attempt to secure unpaid work is prohibited. Failure to honor this policy will result in account suspension.

liability terms

InkVouch is a neutral venue that facilitates contracts between buyers and providers; we are not a party to those contracts. In the event of a chargeback, payment failure, or other reversal, InkVouch is not liable to the provider or buyer for lost funds. We will supply all evidence and assistance reasonably available to help the owed party pursue recovery from the responsible party, including providing transaction records and communications, but any further collection action must be handled directly between the buyer and provider, or through legal means if necessary.

Buyers and providers agree to indemnify and hold harmless InkVouch, its owners, officers, employees, and agents from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of or related to disputes, chargebacks, failed payments, or services performed through the platform.

legal compliance

By engaging with this site, the user agrees to follow all applicable local, state, federal, and international laws—including tax obligations, export controls, and data‑privacy regulations.

changes to these rules

We may update these rules at any time. Continued use of [Marketplace] after a change means you accept the new version. The revision date appears at the top of this page.